Services
Computrol offers an array of IT services and support to complement your staff's efforts. For over 25 years, we have solved procedural, operational, application and system problems for domestic and international organizations in the banking, mutual fund, insurance, brokerage, financial services and government markets.
Benefits
-
Understand your business situation
Computrol understands the challenges its clients face. Critical objectives often include resolving data accessibility issues across disparate systems, accommodating growing processing requirements, and improving system efficiencies to control costs. We are an experienced market leader in providing effective business software solutions in the financial arena, where technology must meet high volume transaction and processing demands while providing easy access to data.
-
Experienced professionals
Computrol is comprised of seasoned professionals with hands-on business and technical backgrounds across a broad range of industries, applications, architectures, and operating environments. We have helped major organizations develop new applications and enhance existing ones, improve access to vital data, and streamline operations. From large-scale software development to stand-alone components, Computrol possesses the necessary resources and expertise.
-
Solutions that work
Computrol is known for the consistent delivery of reliable, timely solutions at a reasonable cost. Through our years of experience, we have developed a large repository of integratable, reusable code that provides the architectural foundation for the majority of application development projects. We are continually adding new functionalities to this library of code to increase its versatility. As a result, Computrol can dramatically reduce development and testing time on your project and minimize the risk involved with new software. Further, because our reusable code has been thoroughly tested, you can be assured of dependable functionality.
IT Services
Computrol provides IT services and ongoing support based on the project requirements and customer specific requests. Computrol professionals can operate as a team or individually to assist the design, development and implementation of a software project. Our employees include specialists in the areas of installation, conversion, interfacing, testing, training and documentation. Assistance is available for a variety of hardware and software platforms as well as Computrol developed applications.
Leading up to and during the actual installation, Computrol personnel assist the customer team in several key areas of the project.
-
Application Design and Development
Computrol provides support to application designers and developers to enhance existing applications or develop new e-business applications. Computrol personnel can assist in creating new applications, extending legacy applications to new channels and integrating existing applications.
-
Application Customization
Computrol works with companies under individually negotiated engagements to add specific enhancements. The new functionality, based on scope and use, can be designed as an integratable component to an existing program or a separate set of independent modules.
-
Team and Individual Projects
Computrol provides experienced and dependable professionals to assist companies with their IT requirements. Computrol personnel can be contracted as individuals or as a team for large projects. Areas of expertise include application design, development and system integration on mainframe, client/server and web-based platforms. We have a wide variety of database expertise covering all major mainframe and PC based platforms.
IBM Mainframe
Language expertise includes COBOL and Assembler. We have experience on all mainframe operating systems such as z/OS, VM and VSE. Other environments include CICS and TSO.
Non-Mainframe
Expertise in this area include VB, C#, C++, HTML, javascript, PHP, MS office, IIS, Active Directory and PowerShell.
-
Interface Development Support
Computrol provides any required assistance in the development of interfaces to other applications or to other delivery platforms and channels such as Internet, intranets, interactive voice response, and ATMs.
-
Conversion Software Development
Computrol develops software to convert the current applications to the format required by the new application. The customer provides test files for Computrol to test the conversion software to assure proper conversion of existing files.
-
Installation Support
Computrol personnel help install, test and implement software in the client's environment. Support can be provided during the initial installation process and during the actual conversion process.
-
Testing Support
Computrol helps user testing teams develop test scenarios and test data to exercise all of the features of an application. Computrol has developed specialized testing software to recreate online data entry for repetition of the test cycles.
-
Training and Documentation
Computrol provides both technical and user application training at Computrol's facility in St. Louis or at the client's site. Course formats include formal presentations and hands-on training. Computrol provides standard documentation with its applications.
-
Maintenance Services
After software is placed in production, Computrol provides ongoing maintenance support. Maintenance can be the traditional support with a hot line, problem resolution, regulatory and documentation updates forwarded or a service where our analysts make changes directly in the test library on the client's system.